Genesis

Privacy policy

PRIVACY POLICY OF THE WEBSITE GENESISPRO.EU

  1. For the Owner of this website, the protection of Users' personal data is of utmost importance. The Owner makes every effort to ensure that Users feel safe when entrusting their personal data while using the website.
  2. A User is a natural person, legal entity, or organizational unit without legal personality, granted legal capacity by law, using the electronic services available on the website.
  3. This privacy policy explains the principles and scope of processing the User's personal data, the rights to which they are entitled, as well as the obligations of the data administrator, and also provides information about the use of cookies.
  4. The Administrator uses the most modern technical measures and organizational solutions to ensure a high level of protection of the processed personal data and safeguards against unauthorized access.

I. PERSONAL DATA ADMINISTRATOR

The personal data administrator is GENESIS SP. Z O.O., located at ul. Witosa 65a, 25-561, Kielce, registered in the register of entrepreneurs maintained by the District Court in Kielce, 10th Economic Division, under number KRS: 0000975282, NIP: 657-297-02-40 (hereinafter referred to as the "Owner").

II. PURPOSE OF PROCESSING PERSONAL DATA

  1. The Administrator processes the User's personal data for the purpose of: PROPER EXECUTION OF SALES AGREEMENTS CONCLUDED WITHIN THE ONLINE STORE, THROUGH THE WEBSITE GENESISPRO.EU
  2. This means that the data is needed in particular for:
    • registering on the website;
    • concluding a contract;
    • making settlements;
    • delivering the goods ordered by the User or providing services;
    • allowing the User to exercise all consumer rights (e.g., withdrawal from the contract, warranty). f. HANDLING COMPLAINTS, ACCEPTING ORDERS AND COMMISSIONS, PRESENTING OFFERS
  3. The User may also consent to receive information about news and promotions, which will result in the administrator processing personal data to send the User commercial information regarding new products or services, promotions, or sales.
  4. Personal data is also processed as part of fulfilling the legal obligations of the data administrator and carrying out tasks in the public interest, such as security and defense tasks or keeping tax documentation.
  5. Personal data may also be processed for direct marketing of products, securing and pursuing claims or protecting against claims from the User or third parties, as well as marketing services and products of third parties or marketing of own services not constituting direct marketing.

III. TYPES OF DATA

  1. The Administrator processes the following personal data, the provision of which is necessary for:
    • a. registering on the website:
      • first and last name;
      • email address;
    • b. making purchases via the website:
      • first and last name;
      • gender;
      • delivery address;
      • phone number;
      • email address;
    • c. Data provided by the User optionally:
      • date of birth;
      • PESEL number (if requesting an invoice);
      • NIP number (if requesting an invoice for an entrepreneur).
  2. In the event of withdrawal from the contract or acceptance of a complaint, when the refund is made directly to the User's bank account, we also process information about the bank account number to make the refund.

IV. LEGAL BASIS FOR PROCESSING PERSONAL DATA

  1. Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1–88, hereinafter referred to as the "GDPR".
  2. The Administrator processes personal data only after obtaining the User's consent, given at the time of registration on the website or at the time of confirming a transaction made on the website.
  3. Consent to the processing of personal data is completely voluntary, but the lack of consent prevents registration on the website and making purchases via the website.

V. RIGHTS OF THE USER

  1. The User may at any time request information from the administrator about the scope of processing their personal data.
  2. The User may at any time request the correction or rectification of their personal data. The User can also do this independently after logging into their account.
  3. The User may at any time withdraw their consent to the processing of their personal data without giving any reason. The request not to process data may concern a specific purpose indicated by the User, e.g., withdrawal of consent to receive commercial information or concern all purposes of data processing. Withdrawing consent for all purposes of processing will result in the User's account being deleted from the website along with all personal data previously processed by the administrator. Withdrawal of consent does not affect actions already taken.
  4. The User may at any time request, without giving any reason, that the administrator deletes their data. The request to delete data does not affect actions already taken. Deleting data means simultaneously deleting the User's account along with all personal data processed by the administrator so far.
  5. The User may at any time object to the processing of personal data, both in terms of all personal data processed by the administrator and only to a limited extent, e.g., regarding the processing of data for a specific purpose. The objection does not affect actions already taken. Submitting an objection will result in the User's account being deleted along with all personal data processed by the administrator so far.
  6. The User may request the restriction of personal data processing, either for a specified period or without a time limit but within a specific scope, which the administrator is obliged to fulfill. This request does not affect actions already taken.
  7. The User may request the administrator to transfer their personal data to another entity. To do this, they should write a request to the administrator, indicating which entity (name, address) the personal data should be transferred to and which specific data the User wishes to be transferred. After confirming the User's request, the administrator will transfer the User's personal data in electronic form to the indicated entity. Confirmation of the request by the User is necessary for the security of personal data and to ensure that the request comes from the authorized person.
  8. The Administrator informs the User of the actions taken before the end of one month from receiving one of the requests mentioned in the previous points.

VI. DURATION OF PERSONAL DATA STORAGE

  1. Generally, personal data is stored only for as long as it is necessary to fulfill contractual or statutory obligations for which they were collected. This data will be deleted immediately when its storage is no longer necessary for evidentiary purposes, in accordance with civil law or in connection with statutory data retention obligations.
  2. Information related to the contract is stored for evidentiary purposes for a period of three years, starting from the end of the year in which the business relationship with the User was terminated. Data will be deleted after the statutory limitation period for asserting contractual claims has expired.
  3. Additionally, the administrator may retain archival information about completed transactions because their storage is related to the User's entitlements, e.g., under warranty claims.
  4. If no contract has been concluded between the User and the Owner, the User's personal data is stored until the User's account is deleted from the website. Deletion of the account may occur as a result of the User's request, withdrawal of consent to the processing of personal data, or objection to the processing of this data.

VII. DELEGATION OF DATA PROCESSING TO OTHER ENTITIES

  1. The Administrator may delegate the processing of personal data to entities cooperating with the administrator to the extent necessary to complete the transaction, e.g., to prepare the ordered goods and deliver shipments or to transmit commercial information from the administrator (the latter applies to Users who have consented to receive commercial information).
  2. Apart from the purposes indicated in this Privacy Policy, the User's personal data will not be shared with third parties or transferred to other entities for the purpose of sending marketing materials from these third parties.
  3. The personal data of Users of the website is not transferred outside the European Union.
  4. This Privacy Policy complies with the provisions of Article 13(1) and (2) of the GDPR.

VIII. COOKIES

  1. The website uses cookies or similar technology (collectively referred to as "cookies") to collect information about the User's access to the website (e.g., via computer or smartphone) and their preferences. They are used, among other things, for advertising and statistical purposes and to adapt the website to the individual needs of the User.
  2. Cookies are pieces of information that contain a unique reference code that a website sends to the User's device for storage and sometimes tracking information about the device used. They usually do not allow the User to be identified. Their main purpose is to better match the website to the User.
  3. Some of the cookies on the website are available only during a given internet session and expire after closing the browser. Other cookies are used to remember the User, who is recognized on the website when they return. These are stored for a longer period.
  4. The cookies used on this website are:
    ECSI: 1 MONTH, CCK3: DELETED AFTER CLOSING THE BROWSER
  5. All cookies used on the website are set by the administrator.
  6. All cookies used by this website comply with the applicable European Union law.
  7. Most Users and some mobile browsers automatically accept cookies. If the User does not change the settings, cookies will be stored in the device's memory.
  8. The User can change their preferences regarding the acceptance of cookies or change the browser to receive a notification each time the cookie function is set. To change the cookie acceptance settings, adjust the browser settings.
  9. It is worth remembering that blocking or deleting cookies may prevent the full use of the website.
  10. Cookies will be used for necessary session management, including:
    • Creating a special login session for the website User so that the website remembers that the User is logged in, and their requests are delivered in an efficient, secure, and consistent manner;
    • Recognizing the User who has previously visited the website, which allows the identification of the number of unique users who have used the service and ensures sufficient capacity for the number of new users;
    • Recognizing whether the person visiting the website is registered on the website;
    • Recording information from the User's device, including cookies, IP address, and browser information, to diagnose problems, administer, and track website usage;
    • Adjusting the layout or content of the website;
    • Collecting statistical information about how the User uses the website to improve the site and determine which areas of the website are most popular with Users.